In very rare cases where you are not satisfied with your purchase, we offer the Perfect Fit Guarantee program. With this service, you can use one of the three options:
01
Alternations
If you only need a few adjustments for the dress to fit you perfectly, take it to a local tailor. We will reimburse this expense up to 25% of the value of the dress.
Step 1 - Local tailor: Take your dress to your local tailor within 7 days from receiving your dress.
Step 2 - Invoice: Ask your tailor for an invoice and a short description of the adjustments applied to your dress.
Step 3 - Open support ticket: Go to Support Ticket, providing the description and attach the invoice.
Step 4 - Refund: Befits will refund your expense within 3-4 days.
02
Remakes
In rare cases where your dress cannot be altered, we will make a new one for you.
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Step 1 - Open support ticket: Open a Support Ticket and describe the issue as accurately as possible.
Step 2 - Verification: Our quality control will contact you within the next 24-48 hours to verify your case.
Step 3 - Remake: We will proceed and make you a new dress. We will also pay for the return shipping.
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03
refund
If you are not satisfied with your dress, we are happy to give you a full refund.
Step 1 - Open support ticket: Open a Support Ticket and describe the issue as accurately as possible.
Step 2 - Verification: Our quality control will contact you within the next 24-48 hours to verify your case.
Step 3 - Refund: We will give you a full refund within 3-4 days. We will also pay for the return shipping.